Bad News for Starbucks: $5 Million Claim Against the Big Coffee House Chain

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This is not the first time and will probably not be the last time that we hear a beverage company is icing down their beverages in an effort to make more money.

Bartenders have been doing it for years but it’s Starbucks that caught all the heat.

 A Chicago woman suing Starbucks for $5 million claims the company short-changes customers by filling chilled beverages with too much ice.

Stacy Pincus filed a federal lawsuit in Chicago last week, alleging that by using large amounts of ice, Starbucks does not provide customers with the amount of tea or coffee that the company advertises, AP reported.

“Advertising practices are clearly meant to mislead consumers when combined with the standard practice of filling a cold drink cup with far less liquid than the cup can hold,” according to the lawsuit.

The lawsuit also points out that customers pay more for chilled beverages, though they receive less liquid than in Starbucks’ heated drinks.

Starbucks spokeswoman Jaime Riley, said the lawsuit is “without merit,” in an email statement.

“We are aware of the plaintiff’s claims, which we fully believe to be frivolous and without merit,”  Our customers understand and expect that ice is an essential component of any “iced” beverage. If a customer is not satisfied with their beverage preparation, we will gladly remake it.”

A customer can always ask for light ice, according to Riley.

Many initially ridiculed the lawsuit, but others noted they too believe that some of the drinks have too much ice.

Here’s a breakdown of how Starbucks serves their hot beverages compared to their cold beverages that require ice.

http://usat.ly/26UwU7w

The suit claims Starbucks is misleading customers because the amount of coffee or tea in the cup doesn’t match the drink size advertised.Video provided by Newsy Newslook

We’re happy to hear that someone finally took a stand and stood up for all those that were cheated but still paid a full price for already overcharged cup of coffee.

Source(s):

www.usatoday.com

www.youtube.com

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